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Obstacles to starting monthly giving programs
...
and how to overcome them
1. I don't have the financial
resources to launch a monthly giving program...
| • |
Start small! If you can't afford to develop a logo, letterhead, and special
newsletter for a monthly giving program and provide valuable
benefits to members, then just ask people to join a monthly
program, anyway. |
| • |
Explain the convenience and cost-savings of monthly giving in your newsletter
to donors or members. |
| • |
In your appeals to donors, offer monthly giving as a special way to help.
|
| • |
Include a box on the reply form for more information (or even a section
people can fill out to join immediately). Reinforce this option
with a paragraph in your letter. |
| • |
Consider using volunteers to recruit members. |
Many donors will join a monthly giving program simply because you
invite them to do so. One of my clients with a large donor base
placed a small, 120-word promotional ad in its newsletter -- and
attracted 227 new monthly givers. The cost: almost nothing.
2. I don't have the authority to
set up a monthly giving program and have to convince my superiors...
| • |
Make a proposal to the decision-makers in your organization. Try starting
your proposal with the following lead sentence: "Would
you prefer that our donors give once or twice a year, or every
month?" |
| • |
Propose survey research (with questions on monthly giving included in
any donor survey you conduct). |
| • |
Propose a test. Select the segments of your donor file most likely to
become monthly givers, and test an appeal to them. Analyze the
Long-Term Value of the donors who enter the program, and determine
if it's worthwhile to proceed. |
3. I'm afraid a monthly giving program
will take "too much staff time" ...
Jim Fleckenstein, of the Navy Memorial Foundation in Washington,
DC, told me that when he started his monthly giving program, he
was the only staff member responsible for development. He felt that
he didn't have the time or resources to run a manual monthly billing
program, so he decided he would only offer EFT to his donors. His
supporters tend to be conservative older males, many of whom don't
even have credit cards. Yet he managed in a short period to recruit
many members from his donor base with only low-intensity efforts.
This has significantly increased income from these donors.
4. Other staff members in our development
department think a monthly giving club will "take money"
from their programs...
Smaller nonprofits often have only one or two staff persons in the
development department. Therefore, there is usually little concern
about where money comes from. The concern is usually how to raise
more money. In larger organizations, there may be competition for
donors and income, especially if specialized staff have particular
targets to reach.
Not surprisingly, a monthly giving program will reduce income from
other areas of fundraising, principally direct mail, telemarketing,
and special programs for "mid-level" donors ($50-500 annually).
So, even though overall the nonprofit's income will increase, the
new program may be threatening to staff members responsible for
particular areas of the budget. (A similar situation could arise
if you introduce a new telemarketing program and pull donors from
direct mail, or launch a major donor program that pulls the best
donors out of the mail program.)
There are two ways to solve this problem: either (a) unwavering
support from the decision-makers in your organization, or (b) setting
up a win-win situation, with such devices as overall departmental
income targets rather than for individual managers
© Harvey McKinnon
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